How To Attract More Customers To Your Local Business?

local business

Customer acquisition might not be the easiest task, but it’s something your business needs to thrive. Clients are the basis of any business, giving you revenue and brand awareness. Even if you build up a loyal customer base, new customers are key to scaling the business for the long term. You can’t always depend on repeat customers because they can move away or do less spending one day. 

Whether you’re a new business or have been working for years, the following tips might be helpful to get more customers and increase sales. Let’s dive into the details.

Build a mobile-friendly website

Bringing new customers starts with building your visibility online. A mobile-friendly site is the foundation of your online visibility. 

What does mobile-friendly actually mean?

It means displaying a different ‘version’ of your website to visitors viewing your site from mobile in order to give them a better experience. It’s known that 70% of the whole web is on mobile-first indexing. In terms of SEO, it means that Google indexes the mobile version of your site instead of the desktop one. 

So if your site isn’t mobile-friendly, it won’t see high rankings. 

You can quickly test your site’s current mobile friendliness using Google’s free tool.

Create a Google My Business listing 

Google My Business is a free online business listing. Claiming your Google My Business profile means you’ll show up in Google maps and Google search results. Google is the most used search engine globally, and nearly half of searches are for local businesses.

Why does it matter?

The more complete your business listing is, the higher you will rank in relevant search results. Businesses that claim a Google My Business profile typically receive more clicks and are more likely to attract new customers to their physical location. Besides, Google listing ensures your clients see the correct information about your business when searching for you. 

Collect more reviews 

It’s already proven that customer reviews win attention and new clients. Statistics show that the greater part of customers use reviews to determine what products or services to purchase. 

At the same time, many customers distrust businesses with ratings below four stars, and companies with higher average ratings are more likely to see traffic converted to sales. 

Asking clients to leave a review can be a winning marketing strategy for your local business. 

  • customer review

How to engage customers to leave a review?

  • Create an email sequence to follow up with customers and gather writeups about their experience
  • Engage with customers face-to-face and ask for a review in person 
  • Write a short and eye-catching review request on your menu or list of services 

If you’re looking for a more convenient and time-saving solution, try the reputation management platform. It helps you automate gaining customer reviews. Businesses that automate review requests can often double or triple the review volume. 

Amazeful sends an automated email or SMS review request to your clients with a link to leave their feedback on review sites like Google, Facebook, Yelp, etc.

  • Automate-Reviews

It’s not only an automation solution, but it also helps you deal with negative reviews, analyze your online reputation and improve customer experience. 

Click here to request a demo.

How To Ask Clients For Google Reviews?

A clear understanding of how to get reviews on Google is essential for any business’s success. It’s a perfect way to boost search engine optimization, attract new customers and build loyalty. 

How do you get reviews on Google? Have you ever asked this question? For many businesses, it is a manual process. It takes time and requires patience. But there is an easier, faster, and automated way to get more customer Google reviews.

This article will help you understand how to start asking for Google reviews painlessly and grow your online reputation. 

We will discuss:

  • Why should you ask for Google reviews?
  • How to set up Google My Business to start asking for reviews?
  •  How to ask customers for Google Reviews?

Why should you ask for Google reviews?

  1. Google reviews greatly influence customer behavior. The majority of people read online reviews when they choose a service or a product. The first place they go is Google. If most of your reviews are positive, then more potential clients are likely to choose your business. For this reason, most business owners want to know how to increase google reviews.
  2. Google ranks businesses with fresh and qualified reviews higher in local search. It gives your business credibility and engages more customers. 
  3. Reviews help you understand which areas of your business work well and which need improvement. Not all reviews are fair, but some of them can provide you with valuable information on how to improve your customer experience. Besides, with the Google review management solution, you can easily manage negative feedback and deal with it before it is published on review sites. 

How to set up Google My Business to start asking for reviews?

To start receiving more Google business reviews, you need to set up a Google My Business account. It lets you show up in search results when people are looking for your company online. 

  • google my business

Follow these steps to create and claim your account:

  1. Go to Google My Business.
  2. Click ‘Manage now.’
  3. Provide the basic information about your business (business name, address, website, phone number, etc.).
  4. Request to claim your business. You can do this by locating your Business profile on Google Maps or Google search and requesting to claim it.
  5. Provide information that Google will ask to verify ownership of the business.

 How to ask customers for Google Reviews?

How to request a google review? A question that worries any business owner. You can find dozens of online articles that tell you how to ask for reviews manually and when and how to ask for customer feedback. All these methods are worth trying, but they don’t guarantee you a regular flow of fresh reviews and take time. When you use Amazeful – a google review management software, you spend your time more effectively and get more positive reviews using an automation solution. 

How to ask for a google review with Amazeful?

Your customer will be sent an automated email or SMS to review your business. It is a perfect automation solution to get more reviews posted online, increasing your visibility and attracting more clients. If a customer overlooks your review request, he will be sent a review reminder for a greater conversion rate.

Why does your business need a Google reputation management platform?

1. To save your time

As a business owner, the last thing you have time for is managing review sites and asking for customer feedback. You can hire a person who will do this work for you, but having a google review automation will be cheaper and much more effective for your online reputation. 

2. To improve your online reputation on Google

People make decisions about purchases fast – only with one Google search. If your reviews are positive, you’ve likely to attract a new client. If most of them are negative or you have only a few reviews posted on Google, your potential client will move on to your competitor. With Amazeful, you can easily manage your negative reviews. Once you receive a negative review, it will be sent to you privately, and you can find the solution for the client’s problem offline. This way, your negative reviews won’t be posted online, ensuring a greater online reputation on Google. 

  • online reputation

3. To get more reviews posted on Google 

With the GMB reviews management solution, you won’t be asking ‘ How to get more Google reviews?’. Once a new client appears in your customer list, he will be sent a review request to share his experience with your business. This way, you will cover all your existing customers, and new reviews will be automatically posted on Google. The more reviews you have posted, the better for your business. You rank higher on Google, get more clients, and your business grows.

4. To make the process convenient for your client 

It is essential to make the process of review requests convenient for your client. If the process is hard, long, and requires hundreds of steps, you probably won’t receive a new google my business review. Amazeful makes this process as simple as possible. A few clicks and you get a new review posted on Google. 

Try Amazeful today – click here for our latest specials. 

How to Become the #1 Real Estate Business In Your Area

Before the digital era, people asked friends and family if they could recommend a trusted real estate agent. Today the opinion of others is still important, but now customers go online to find a person who will sell them a dream house. Searchers visit real estate review sites and decide what realtor will be the perfect match for them based on ratings and reviews. 

Purchasing a house or an apartment is one of the biggest financial decisions in people’s life. For this reason, your prospects want to be sure that your real estate business is trustworthy and you have experience selling many properties. 

How to become a credible real estate agent and the #1 in your area? Read this article to know. 

Step №1 Register on the review sites

Now more than ever, it’s important to get Google reviews. The first thing your prospects will do is go to Google and search for a real estate agent. To ensure potential clients can find you, go to Google My Business and register a free business profile. It allows you to show up on search results, and your existing clients will be able to review your business on Google. 

Sites like Google or Yelp are an absolute must but don’t forget about niche-specific sites that highly-qualified prospects visit too. For example, you can register your account on Zillow – a specifically designed platform for real estate. Your customers can rate you as an agent and share their reviews. 

You can also register with Realtor.com and Rate My Agent. 

Step №2 Start asking your existing clients for reviews.

Once your profiles on review sites are ready – start asking your clients for reviews! Online reviews are the main ingredient for your business growth. 

  • The more positive reviews you get, the more likely prospects will choose you as their agent.
  • Reviews increase trust and credibility. It means that you will get more leads that can convert into customers.
  • You will rank higher and more people will find you. Google rewards businesses that have frequent and positive reviews. 

How to ask for reviews?

Let’s start with the classical ways:

  • Ask in person after the closed deal
  • Create ‘leave a review’ cards
  • Send emails with review requests to your clients 
  • Send message review requests to your clients 
  • Ask for reviews on your social media accounts

These ways work well, but they can be time and energy-consuming for you. 

An alternative and more convenient way is a reputation management platform. With Amazeful, you can automate review requests and generate more online reviews. 

What are the main advantages?

  1. You save your time. Amazeful sends automated review requests (via email or message) to your customers and review reminders to increase the conversion rate.
  2. It connects with any review website that matters for you, such as Google, Yelp, Zillow, Realtor.com, and more.
  3. You will get more positive reviews posted. It will increase conversions and engage more prospects. 

Get an automated solution for your online reputation at a reasonable price. Click here for the details.

Step №3 Respond to reviews. 

Google confirms that responding to reviews improves your local SEO. When you respond to customers’ reviews frequently and quickly, it guarantees a better ranking. 

Amazeful has a great feature that notifies you every time a new review comes in. It lets you respond to every review instantly, which is good for local SEO. 

Besides, a fast response to the review is a reliable indicator of excellent customer service. Google says that businesses that respond to reviews are 1.7 more trustworthy than those that don’t. 

Review responses make a good impression on everyone who reads it. Don’t ignore this step if you want to become an established real estate agent in your area. 

Step №4 Manage negative reviews. 

It’s essential to reply to both positive and negative reviews. A recent survey shows that 33% of customers who left a negative review turned it positive after getting a response. And 34% simply deleted negative reviews.

So, if a negative review is already published – don’t ignore it and try to solve customer complaints. Amazeful can help you to prevent more negative reviews posted online. Our system captures and sends negative reviews to you privately, so you can deal with them offline before they’re published on review sites. 

Remember that negative reviews can benefit your business a lot. With the help of negative feedback, you learn how to improve your business and provide a better customer experience. 

Final Thoughts

There are many marketing tools that real estate businesses may need, but if you don’t have a review marketing strategy – you don’t cover a large customer market. 

The tactics we discussed in this article will help you grow your online reputation and become a trustworthy business. 

Start getting positive reviews with Amazeful and show the world that you have plenty of satisfied customers!

Why Use the Amazeful White Label Marketing Platform?

white label marketing platform

A white label marketing platform is a perfect way to expand your company’s offerings without hiring people and additional training. Besides, you will save your time and get more satisfied clients. Amazeful may provide professional reputation management services to customers on your behalf. 

As an agency, offering reputation management services for your clients can rank them higher in search results, improve online presence and drive more revenue. In fact, any B2B company that wants to help their clients manage online reputation can partner with a white label solution and resell reputation management services. 

What are white-label online reputation services?

It is the process of hiring a company that handles online reputation management for your clients, but the work is branded as your own (with your logo, domain, and software name). You get professional software that you can resell to your own clients. 

Why does your business need white-label reputation management?

It saves your time and lets you provide qualified online reputation services for your clients. Your customers’ business grows as well as your own business. Your company probably has strong expertise in particular niches. Instead of becoming a professional in a new field, you can cooperate with a white label reputation management platform like Amazeful. 

What are the main advantages of a white-label solution?

Provide a 5-star reputation for your clients

Online reviews have a strong influence on customer decisions and help your clients build a 5-star reputation. Your clients probably don’t have enough time, technology, and knowledge to do qualified reputation management. You can leverage white-label reputation management and help your customers grow their business with 5-star reviews. 

5-star reputation for clients

Promote your brand 

With the Amazeful White label, you get an all-in-one solution for reputation management and promote services at your own branding. You can customize everything from domain name to logo and favicon. It lets you promote your brand and your own reputation management platform.

Make your own pricing

With your own branding, you can build up your own pricing and make it profitable for your company to provide reputation management services. We charge you, and you charge clients the amount you want. 

Why is Amazeful different from other white-label solutions? 

Powerful admin dashboard

You will manage all your clients from a completely white-labeled and powerful admin dashboard. The dashboard gives you all information you need to monitor, manage and analyze each client’s performance. An easy-to-use interface lets you switch between customers and keep track of their processes.  

amazeful-dashboard-whitelabel

Automated white-label surveys

Amazeful provides an automated solution for review generation. The platform connects to your client’s CRM system and surveys each customer, ensuring more reviews. Email and SMS review invitations are a proven way to generate clients’ feedback. Customers will often forget to leave a review – in this case, review reminders help to drive more reviews than ever. 

Implement your custom scripts

Customize the platform with your own scripts, such as live chat. With white label chat software, you can provide excellent customer support for your clients directly from inside the platform.

Get advanced reporting 

With in-depth reporting, you can check and analyze how your clients are doing. With the detailed reports we provide, your clients can analyze their online reputation and understand how to improve their business and customer experience. 

Multistage review campaigns

To ensure a higher number of reviews, we created a multistage funnel that lets your clients build a solid online reputation. If a client didn’t leave a review after the initial invitation, he might be sent a follow-up invitation and a final invitation in a few days. Reviews can be published on any review site or social media that matters for your clients, including niche-specific sites. 

Negative reviews managing

Your clients are protected from publishing negative reviews online. We provide a technology that captures all negative reviews and sends them to your customers privately. This feature is highly effective in building a positive online reputation because negative feedback can easily ruin it. 

Conclusion

Reputation matters to any business today. Having a white-label referrals platform can benefit B2B businesses serving their clients of any size and from any industry. It might be your strength that distinguishes you from competitors and gives you a massive advantage in the market. Become a partner with Amazeful today and provide world-class reputation management to your clients: https://amazeful.com/partners/.

Amazeful, the only review management platform you need?

Amazeful - reputation management platform

Online reputation is essential for any business niche. It is one of the most powerful marketing assets. Today the customer journey has changed, and people go online to read and learn about products before purchasing. One of the first things they check is online reviews. The experience of others helps a potential client decide whether he wants to choose your product or go with a competitor. 

The competition in any business is high. If you want potential customers to choose your company instead of your rivals – you must work on your review management.

Review management became a high looked after service because it helps grow any business and increase brand recognition. 

Amazeful is a review management platform covering all your online reputation needs, from review generation to analytics. 

It is a perfect solution for entrepreneurs who want to grow business online or service providers who wish to follow up with their clients. 

review management

What can the Amazeful platform do for your business?

1. It automates the review generation

 We live in times of automation and fast solutions. That’s why we created Amazeful to help entrepreneurs automate the process of review generation. 

 Amazeful sends automated review requests (email or SMS) to your existing customers. You can select when to send the invitation and where to direct your client. Amazeful integrates with all review sites and social media platforms Google, Facebook, TripAdvisor, Yelp, and many more where your potential clients check for reviews.

2. It helps you manage negative reviews

You might find review management platforms that help with review generation but not with managing negative feedback. Amazeful has this feature, and it can be a massive advantage for your business. Negative reviews have a vast impact on any business. Not every negative review will harm your business, but you’re clearly not working on review management if the majority of your reviews are negative.

3. Provides white label online reputation services

If you own a marketing agency or you’re an online marketing service provider, you can use Amazeful as an online reputation management partner. Amazeful is an all-in-one solution to grow the online reputation of your clients. 

  • Replace our domain and name with your own
  • Control all clients accounts from one powerful dashboard
  • Add your custom scripts 

Visit our partner’s page for details and pricing.

4. It saves your money
  • save money

Amazeful has an impressive list of features that will be highly effective for your online reputation. You can check them here.

But saving money is probably one of the essential advantages you get when using the platform. Almost 356 billion U.S. dollars were spent on digital advertising in 2020. Unfortunately, the effectiveness of customer conversion from online ads is dropping. Increasing your online reputation will help with customer conversion, which will bring more sales and profits.

What better way to promote your business than to have your customer talk about it.

Positive reviews will build a solid online reputation hard to match by your competition.

Сlick here to check our latest special offers.

How can Amazeful help you get more reviews?

Reviews
Your business reputation will never improve if you don’t work on generating more online reviews. They can boost your local SEO, increase credibility in your business and get more revenue. People always turn to reviews to claim the quality of the services or products. Shop reviews, restaurant ratings, movie reviews, hotel reviews – the list can be endless. It is essential for us because we want to ensure we choose the best quality on the market. For this reason, online reviews should be an essential part of your marketing strategy. 

This article will be helpful for you if you are:

  • A business owner looking for ways to grow business and increase revenue
  • A service provider or agency looking for ways to provide online reputation services for your clients

So, how to collect customer reviews?

The majority of articles suggest simply asking your current customers to leave a review. It sounds easy, but based on our clients’ feedback, businesses don’t regularly ask for reviews because doing it manually and asking each client for review is time-consuming and challenging. 

The key for efficient review generation is making it comfortable, easy, and quick both for you and your customers. You can achieve this with Amazeful, a reputation management platform that automates the entire process of gaining customer reviews. 

How can Amazeful help you collect customer testimonials?

The Amazeful platform makes the process as easy as possible with the help of automation

Amazeful integrates with your CRM or website to sync your customer database and start sending automated review requests right away. You can select when and how the review request will be sent to your client. It can be sent immediately (once a new customer appears in the database) or in a few hours. Sometimes clients can miss your review requests because of tens of emails and SMS they get every day. In this case, you can send a follow-up invitation and remind a client about yourself in a friendly way. 

This process is simple, easy to set up, and beneficial for any business. 

  • You use the magic of automation and don’t waste time asking the customer to leave a review manually
  • It increases the number of new reviews posted each month. Your business will grow and get more revenue
  • Review reminders ensure a higher chance to get more 5-star reviews for your business

It’s an excellent solution for business owners and marketing agencies who want to grow their clients’ businesses.  Amazeful also provides white-label online reputation services. You can manage all of your clients from one powerful, white-labeled dashboard branded with your company name and logo. Check the details of our reputation management reseller program here.

automated review requests

Amazeful integrates with sites that are important for your business

When it comes to reviews, the platform where they are posted matters. Amazeful integrates with tens of review websites that your potential customers regularly visit to check your business reputation. You can choose where to send customers to leave a review when you set up follow-up automation.

The most popular place for posting reviews is Google. It has 86.9 billion total monthly visits. So having automated google reviews posted means more potential clients will choose your business. 

Having more reviews has other benefits, such as a higher ranking for local SEO, a big credibility boost, and better online exposure.

Amazeful integrates both with review sites and social media platforms. Working on Facebook reputation management has huge benefits for your business:

  • Boost credibility
  • Increase organic reach
  • Get new clients with the power of positive reviews

 With the help of Amazeful, you can post reviews on the most popular social media platform and build transparent communication with existing and new clients. 

  • Facebook reputation management

 Conclusion

 Having a regular flow of fresh online reviews gives you a huge advantage and helps you be ahead of your competitors. However, it is almost impossible to do it effectively without an automation solution.

Amazeful can do this work for you and manage all the stages of review generation. Using Amazeful streamlined review request process, you will follow up all your customers and get the reviews your business needs.

 Check the effectiveness of Amazeful reputation management today – Click here for our latest specials.

How can Amazeful help with online business reputation management?

Your business is always under the spotlight when it comes to online reputation. No matter what business you own, potential customers start their first interaction with you through an online search. What they find about you has to make a positive impression; otherwise, you lose customers and money. That’s why working on your online business reputation management is fundamental to your success and growth. 

What do we mean when we talk about online reputation management?

It is the process of creating and managing what is said about you online. Based on this, potential clients will perceive your business in a positive or negative light. It includes online reviews on Google, TripAdvisor, Yelp, and other review sites and comments on social media.

Can I manage online reputation for business myself? 

Yes, you can, but it requires a lot of time, money, and energy. You have to spend hours each day to ask your customers for new online reviews, monitor negative feedback, analyze each review to understand your business weaknesses. Instead, you can invest in an internet reputation management company like Amazeful to automate these processes and free up your time so you can spend it on improving other parts of your business. 

What businesses need online reputation management?

In fact, all business needs to work on their online reputation, doesn’t matter if it’s a small local business or a big international company. Large multinational business reputation works the same as Small business reputation management just needs a lot more human resources to manage

Online brand reputation management services

Amazeful can help you work with reputation management reviews much more efficiently, save your time & money.

Let’s dive into a few ways a reputation management company can help your business:

Generate fresh customer reviews 

Customers trust people, not brands. That’s why your business needs more positive and fresh reviews online from your actual customers. This way, you will attract more new customers, increase trust in your brand and rank higher in Google search (which means more potential clients will find you online). 

Amazeful reputation management platform is a perfect solution to automate the process of gaining customer reviews. It integrates with your customer relationship management system (CRM) or website and sends automated review requests to your customers (via email or SMS). 

 What benefits do you get?

  • With automation, you get more reviews posted online, increasing your online visibility and attracting more customers.
  • You can direct your clients to any review site like Google or Facebook. Amazeful also connects with any sites that matter to your business, including industry-specific ones. In summary, you can select where to send your customer to leave a review and increase your rating on different review sites that are significant for your business growth.
  • A customer can overlook your review request because he receives tens of emails every day. In this case, friendly review reminders will be your best automation tool for a greater conversion rate. 

Manage negative reviews

 An essential part of online reputation services is managing negative reviews. Negative feedback definitely can ruin your business’s online reputation; that’s why you must work on it. You can’t wholly avoid negative reviews, but with Amazeful, you can minimize the number of negative feedback posted about your business online. 

 How does it work?

The Amazeful platform can survey your customers to see what they think about your business before they get asked to leave a review. Once you receive negative feedback, the system will forward you that information so you can deal with it asap and mitigate the issue offline. 

94% of consumers say that bad reviews have convinced them to avoid a business. Before negative feedback drives your customers away, invest in a reputation management platform. Check our amazing specials and discounts 

Review monitoring and analytics

Online reputation management services are not only about collecting reviews but also about reports and analytics. To stay on top of your online reputation, you need to monitor what customers say in reviews and what ratings you have. It’s hard to go through every single review site and check each customer’s feedback. 

With Amazeful, you get a simple and powerful dashboard with all reviews you received and overall ratings. With a centralized dashboard, it’s easier to monitor your online reputation and improve your business. You have all your negative and positive reviews in one place, and you can analyze feedback faster and define what business processes need improvements to increase customer experience. 

Share your best reviews on social media or your website

 Reputation management services like Amazeful are a great social sharing tool by allowing you to display an aggregation of all your reviews on your website with the help of widgets. Whenever you get a 5-star review, Amazeful allows you to share it automatically on social media platforms like Facebook, Twitter, and more. You can do the same on your website with easy-to-use website widgets. Showing customer testimonials on your site establishes credibility in potential clients’ eyes and increases the conversion rate.

Try Amazeful today

Social Proof: Why is it essential for your business?

Have you ever purchased a product or service after a recommendation from somebody else? That is social proof in action. People strive to fit with the rest of the crowd, and it’s not just a marketing idea – it’s a proven psychological theory. We are social animals. That’s why the actions and recommendations of others influence our decisions in a variety of ways, including our purchasing behavior. 

In marketing, social proof offers a massive variety for growth and sales. Therefore, entrepreneurs implement this psychological theory into a marketing strategy to influence purchasing decisions. 

When people shop, they look for reviews and recommendations of others before making a purchase. That’s why reviews are one of the most vital social proof forms to generate sales for any business.

How to use social proof in your business?

1. Generate more reviews and testimonials 

91% of consumers read online reviews before making a purchase. That’s why it is essential to generate positive customer reviews and make them visible to potential clients. 

Reviews help potential customers understand the quality of your products and get to know your business better from the experiences of others. The more 5-star ratings you get, the more likely the next potential client will choose you over competitors. 

Thankfully, there are tools that you can use to generate more positive reviews without spending lots of time. For example, Amazeful helps you collect reviews automatically and post them on review sites that matter for your business. By having current and ongoing positive reviews, your business will show up at the top of Google search, and more customers will choose you. 

 2. Display testimonials on your website

To increase the conversion rate on your site, you have to include testimonials from other clients. 63% of shoppers are more likely to purchase from websites with reviews. Therefore, simply having a customer reviews section can be enough to earn visitors’ trust. It is proof that you have real customers and your business is legitimate. Besides, a good customer testimonial can explain the benefits of your product or service. 

The Amazeful platform can help you embed your testimonials on your website, no programming knowledge is required. One of the platform’s features is a website widget that will display your latest and greatest reviews. Click here to get a 7-days trial version. 

3. Cultivate user-generated content

User-Generated Content is text, photos, and videos created by individual people (not brands) and published on social media. It influences purchasing decisions and increases trust, the same as reviews do. Fifty-six percent of consumers said user-generated content was the content they most wanted to see from brands. 

How to evolve UGC? For example, create a branded hashtag on Instagram or Twitter and encourage users a chance to be featured. Another way is to create a social buzz as Coca-Cola did with its ‘Shake a Coke’ campaign. 

Coca-Cola swapped out its logo with random names for the campaign, enabling fans to find their names. As a result, ‘Shake a Coke’ became a highly shareable promotion hugely successful in 50 countries all over the world.

Statistics Reference Material

The Power of Customer Reviews for Your Dental Clinic

Today, 77% of patients go online to search out and read online reviews of dental clinics. Potential clients want to learn about the dental practice and read other patients’ experiences before deciding which dentist to visit. Therefore getting customer reviews online has become crucial if you want to be chosen among competitors. 

The more reviews you have, the more recognizable your dental practice will seem online. After all, a potential client searching for a dentist in his area is more likely to choose a business with over 50 five-star reviews than a business with just two reviews. 

The good news is, from the recent survey, 74% of customers who were asked to provide feedback, 68% were willing to do it. So don’t hesitate when asking patients to leave a review because most of them will be happy to help you out. 

What are the main benefits of online reviews for a dental clinic?

  1. You will rank higher on Google Maps and Google Searches
  2. High star ratings increase conversions
  3. Reviews build customer trust
  4. The feedback received helps you improve your practice 
  5. It’s a cost-effective way to get more clients

How to get more online reviews from the patients? 

1. Google reviews are the backbone of any local marketing strategy. If you want your clients to leave reviews on Google, the first thing that needs to be done is to optimize your Google My Business listing. Google My Business helps businesses manage their online presence across search engines.  

Basically, it’s a source of verified information about your dental clinic, including location, opening hours, prices, and reviews from patients. 

Follow these steps to set up your Google My Business listing:

  • The first thing you need to do is visit https://www.google.com/business/  
  • Create/Claim Your Google My Business Page
  • Verify your business by phone call or email
  • Add the finishing touches (website, phone number, opening hours, photos, appointment URL, etc.

2. The most engaging way to get reviews from your patients is by asking them face-to-face after the dental procedure. Ask your сlient how their experience was and if they don’t mind leaving a review.

3. If you find it hard to get your patients to leave you a review after you ask them, there are alternative ways to simplify this task. Inexpensive reputation management platforms like Amazeful can help your business generate more reviews and save time.

What are the main advantages of using a reputation management platform?

  1. It’s a fully automated process, so you don’t have to spend time asking each client for a review. In addition, the platform can integrate with your patients’ management system and automatically send email or SMS survey requests. 
  2. You can redirect your patients to leave reviews on other sites besides Google like Facebook, Yelp, or any review site that matters for your business.
  3. You can manage your negative feedback offline and deal with the issues before they escalate.
  4. You get in-depth reporting of your online reputation to analyze and find ways to improve patients’ experience. 

Positive reviews can help you build strong relationships with existing patients and attract new ones.

Considering that clients tend to trust online reviews as much as they would a personal recommendation from a friend, it’s a time to use reviews to your advantage.

Worried about finding time to get more online reviews? Start 7 days free trial with Amazeful!