Facebook reviews are essential for any local business since the majority of potential customers visit business pages to read reviews and check if other customers recommend them. Depending on the character of published reviews, potential customers decide whether to choose your business or go with your competitor.
It means that local business owners should pay more attention to their Facebook reviews and recommendations. Just imagine how powerful the positive reviews can be. It is a great opportunity to start selling to new customers with the help of existing, satisfied customers.
In this article, we will discuss how you can start collecting Facebook reviews and grow your business.
All you need to know about Facebook reviews
With roughly 2.93 billion monthly active users as of the first quarter of 2022, Facebook is the most used online social network worldwide. It is the second-largest review site on the Internet after Google which makes it a great platform to engage with potential customers. They can like, comment, and share genuine reviews.
Facebook had used the star rating for many years but in 2018 they switched to the binary system. Now customers have 2 options to rate a business: Recommend or Not Recommend.
Where to find the Facebook review link?
When sending review requests to your customers it is important to send them directly to the review page. Where to find your Facebook review link?
Go to your Facebook page
Go to the reviews tab
Copy the page URL from the address bar
How to gain more Facebook reviews?
Send review requests on the regular basis. The best practice is to send a review request on the same day or the next day after a customer’s purchase. If a customer receives a review request a month after their purchase the chance they will leave a review is reduced.
Ask all of your customers for reviews. The more reviews you get published the better it is for your business’s growth. Customers can share their valuable feedback about your business on Facebook or Google and you will get more visibility online.
Send review reminders. Sometimes customers can miss your review request or simply forget to leave a review. In this case, we recommend you send a review reminder to customers. It ensures a greater conversion rate and a higher chance to receive a Facebook review.
Respond to Facebook Reviews. Customers expect answers to their reviews. Show that you are ready to listen to them. If there is a positive review – thank a customer for sharing their experience. If there is a negative review – apologize for the unpleasant experience and try to resolve complaints.
Use a reputation management platform. With a reputation management platform, you can easily automate all the processes of generating reviews.
Try the Amazeful reputation management platform.
Amazeful makes all the processes of collecting reviews on any review website much easier and faster. With Amazeful you can automatically send review requests, set up automatic review replies, send review reminders and get insightful analytics on your reviews.
Grow your Facebook reviews effortlessly with Amazeful. Learn more how Amazeful can help you collect more reviews and grow your revenue faster https://amazeful.com/reviews/.
Looking for ways to grow your business revenue? Then you need to invest in digital marketing. 60% of the global population uses the Internet. The current number of smartphone users in the world is 6.3 billion. It is massive market size and the biggest reason your business needs to cooperate with a digital marketing company.
Amazeful is an online marketing agency behind the Amazeful marketing software, which covers all your marketing needs. An all-in-one solution for B2B and B2C businesses seeking to increase revenue and build strong customer relationships.
Create powerful SMS Marketing & Email Marketing Campaigns. Easily create surveys and polls to collect customer feedback, measure employee satisfaction, and organize team events. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Build referrals to incentivize previous customers to recommend your products to their family, friends, and much more.
Let’s talk about each feature and see what benefits you get for your business.
SMS Marketing Campaigns
Messages have the highest engagement rate of any marketing medium. Users read them almost immediately after they’re sent. SMS marketing campaigns are an opportunity to deepen relationships with your customers and increase revenue. With Amazeful, you can use the power of text messages and build high-converting SMS marketing campaigns.
Email Marketing Campaigns
Send professional and personalized email campaigns to be in front of your audience. With email marketing, you can follow and guide your audience through each step of the customer journey. Starting from welcome emails to abandoned checkout emails. Turn a one-time visitor into a loyal customer with well-structured email campaigns.
Automate Marketing Campaigns
You don’t have time to run a business and email every single customer. Instead, you can use the automated solution from Amazeful and save loads of hours. Automated marketing campaigns help you run email and SMS campaigns much more effectively and faster. For example, you can build an automated email funnel and turn your contacts from leads to paid customers. Or get in touch with contacts right away using autoresponders.
Online Surveys
An internet marketing company can also help you gather customers’ feedback and opinions. It helps understand your clients’ needs better to drive innovations and improve customer experience. With the Amazeful platform, you can easily create surveys and collect feedback via email, mobile chat, social media, and more. You can run different types of surveys like customer feedback surveys, market research surveys, employee satisfaction surveys, and more. All of them are aimed to grow and transform your business.
Online Referrals
You don’t have to be as big as Amazon to use referral marketing. A small or medium business can benefit from a referral program too. It’s an effective way to convert leads, increase the clients base and get loyal customers. Create your own online referral program for your customers, employees, or influencers, and let them be your brand advocates.
2-Way Messaging
Increase engagement with your customers using text messages. 2-way messaging is a must-have feature to maintain contact with your clients. 2-way messaging allows you to receive messages from your contacts and reply to them most conveniently. It’s a powerful way to build relationships with your current client base and to interact with prospective clients.
Mass Text Messages
Reach audiences of any size with mass text messaging. You can send messages to a specific group of customers or the whole list at once. Mass teхting services are used to notify a large group of clients about new promotions, coupons, send reminders, and more. For your convenience, you can schedule your mass texting campaign in advance.
Unified Box
Get a powerful and easy-to-use inbox to manage all communications between you and your clients. It’s convenient to control all chats and messages and optimize your day-to-day customer support.
Conclusion
If you’re not attracting enough customers or you’re just tired of doing the marketing yourself – you might find it helpful to hire an online digital marketing company.
Online marketing services company can provide the right tools to grow your business at a fraction of the cost that it would take a person doing everything from scratch. It lets you focus on areas of business where you’re an expert, while the agency can do all work related to digital marketing. Here in Amazeful we’re up to date with the latest trends that will help you scale your business, attract more potential customers and build strong communication with the existing clients.
Google Maps optimization should be a top priority in your marketing strategy if you want to be discovered by new local customers. It is a free tool that can help you stand out from competitors and become the #1 business in your area. But, it is not that easy. Creating a listing on Google Maps is not enough to start receiving bookings and calls from new customers. These benefits are achievable if your listing has strong visibility.
In this article, we’re going to discuss how to create your Google Maps listing and cover the most effective and easy steps to optimize it.
How to get your business listing to rank higher on Google Maps?
Add your business to Google Maps
If you don’t have a business listing on Google Maps follow these steps:
Go to Google Maps and search for your business name.
If your business name does not appear, click ‘Add a missing place to Google Maps’.
Provide information about your business such as place name, category, address, and more. Click ‘Claim this business’.
After that, you will be redirected to Google My Business (GMB) where you can create a Google Business Profile and claim your Google Maps listing. Learn how to create a Google Business Profile here.
Claim your business listing
When your Google Maps listing is ready, it is important to claim it. When you claim your listing, you can provide many more details about your business such as hours of operation, description, pictures, pricing information, and more.
Claiming a Google Maps listing is easy. Once you provide all the information for your Google My Business profile, choose a way to verify your business listing.
Add information about your business
The more information you provide about the business, the higher your Google Maps listing will rank. Try to complete every section in your Google My Business profile to show Google algorithms that your business is active, open, and ready to take on new customers.
The following sections you must complete on your profile:
Name
Address
Phone
Website
Hours
Also, it is highly recommended to complete these sections to rank higher:
Category and attributes
Products and services
Questions and answers
Add photos
Such simple actions as adding photos can help your Google Maps listing rank higher for 3 reasons:
Adding photos demonstrates to Google that your business is active which positively impacts your ranking.
Google displays photos in local searches, so posting quality photos regularly can increase engagement and attract new customers.
By adding new, beautiful images you show potential customers what exactly you offer and increase trust in your business.
Get Google reviews for Google Maps optimization
It is not a secret that Google loves customer reviews. For that reason, it is important to generate as many positive reviews as possible if you want to rank higher in search results.
Some of your customers may leave reviews on their own, but simply waiting for new reviews without asking for them is not the most effective plan. You need to be proactive and ask for reviews yourself. You will be surprised how many of your satisfied customers will be happy to share their positive experiences. You just need to ask.
The best approach is to automate review generation with the right tool. With Amazeful, you can automate this process and send review requests to all your customers to ensure a higher review conversion. By automating review requests, you can collect and display more positive reviews on Google Maps and increase your rank.
Last but not least – don’t just ask for reviews, remember to reply to them. When you reply to reviews, you mitigate the damage of negative reviews and show your prospects that you are attentive to your customers and ready to solve their problems.
Competent marketers know that the most valuable asset for any business are satisfied customers.
Even if you create the most qualitative product on the market, it doesn’t mean you have enough credibility from potential clients. However, when your satisfied clients share authentic reviews about your product it attracts more clients and makes your business reliable.
What is better than regular clients’ reviews? Only video reviews. Videos are the most entertaining and engaging content type that exists. They are preferred by 79% of the people to find about the company or product.
Unlike video reviews, text reviews are easier to collect and display. Text reviews with no details about the customer or anonymous reviews may not seem real, even if they are written by real people. Video reviews are harder to fake and add a feeling of authenticity, much more than audio or text reviews. Besides, video reviews perform better on websites and show higher conversion rates, than any other review type.
The Amazeful platform handles the capturing and sharing of your video reviews so you can build trust and transparency with your prospects. In minutes you can collect video reviews from your customers without any technical knowledge.
Why should you be using video reviews?
Video reviews get a 35% higher conversion rate than standard reviews.
2 out of 3 people would like to make a purchase after watching a review video.
59% of users prefer watching videos over reading text.
Video triggers emotions. When a customer is thankful and enjoys using a product, a potential client will feel it through the video too.
With Amazeful, you can automatically request video reviews from your happiest clients and get notified when a new review comes in.
How does it work?
The customer will be sent an automated email or message with a request to review your business.
The email or SMS request will include a link that a customer can use to record a video directly in their browser on their phone, laptop, or computer which is sent to your dashboard.
You can use collected video reviews in advertisements, share them on social media, showcase them on your website through Amazeful’s widgets, and more.
Collecting video reviews is tiring and time-consuming if you do it yourself. However, with a tailor-made platform like Amazeful, you can collect and publish video reviews with ease.
Video review requests are mobile-friendly and responsive. Your customers can easily record a video review from any camera-enabled device.
To ensure a higher conversion rate, we created friendly automated video review reminders that are sent to your customers who didn’t interact with an earlier request.
Once you’ve got video reviews, they will be one of the most valuable pieces of content you’ll have.
Video reviews will become a big advantage over your competitors and attract more potential customers to your business. Your audience will be able to see the value you offer to your clients through authentic video reviews.
Start gathering powerful video reviews with Amazeful today! Check our latest specials here.
When it comes to customers, more and more people are turning to online reviews (instead of asking a friend) to decide which product or service to purchase. Reviews are important to customers because they can learn about the experience of others with your business. It is the same word-of-mouth referrals but in the online space. Google, Yelp, and Facebook are the most popular places when you decide where to direct your customers to leave a review. Today we will be talking about Yelp reviews and their positive impact on your revenue and online presence.
What businesses use Yelp?
The Yelp platform is a perfect place for local businesses.
It has an extensive list of business categories that you can check here. It includes hotels & travel, restaurants, shopping, home services, financial services, and more.
This review site fits almost any business.
Yelp Statistics
Yelp has 73 million unique monthly users on the mobile app and over 100 million unique monthly users on their desktop site.
69% of users are millennials and Gen X.
45% of customers visit Yelp before making a purchase.
What benefits can your business get from Yelp reviews?
What benefits can your business get from Yelp reviews?
1.Listing on Yelp, it is excellent for SEO (Search Engine Optimization)
Lots of positive reviews can increase your online visibility and local SEO rankings. As a result, your business will show up higher in the search results, and more potential customers will choose you over competitors.
2. Improves customer trust
Having a large number of positive reviews helps earn customer trust and loyalty. For example, people will visit a new restaurant if others say positive things about it. Conversely, if there is no feedback on a place or negative feedback like “the food wasn’t great” or “the service was unprofessional” customers will avoid it. Besides, only 48% of consumers would consider using a business with fewer than 4 stars – which means businesses with ratings lower than 4 are risking losing around half of the potential customers searching online.
3. It helps you improve your business
You won’t know what you need to improve in your business unless your customers tell you. Сlients feedback is an essential tool that helps you make your business better and grow faster.
In this case, negative reviews might even be helpful for you because they show what exactly you need to change:
whether it’s the quality of goods
performance of staff, or food delivery.
Besides, if you answer negative reviews as quickly as possible and find the solution for the unhappy client – it won’t ruin your online reputation. On the contrary, it might even improve your credibility in the eyes of potential clients because they will see how fast and professional you are in problem-solving.
How to generate more positive Yelp reviews?
Except for managing Yelp reviews (responding to each review, managing negative reviews, and following up with customers), you need to generate new reviews regularly.
Why is it important?
Because 73% of consumers only pay attention to reviews written in the past month. It sounds like bad news, but there is always a solution. The secret is straightforward: You have to ask for reviews!
The recent survey shows that 72% of customers that were asked to write a review went on to do so. This number looks much more optimistic, right?
Few ways of asking for reviews:
Via email
On a receipt
In-person
Over the phone
On the business card
Thought the social media
On marketing material
These methods are all working and worth trying, but if you’re looking for the most effective and time-saving way, you should try a reputation management platform.
It has a few features that make it the best solution for review generation:
It integrates with your current CRM or website systems and sends automated review requests (via email or SMS) to your customers. You only need to set up this process once, and you’ll get a regular review flow.
It sends friendly review reminders to your clients for higher chances to get 5-star reviews.
Once you receive a negative review, it sends it to you privately, so you can solve the client’s problem before it escalates. This way, you can have better control over your online reputation.
To build a solid online reputation, you should work on your business reviews. They provide valuable insights from current customers and greatly influence potential customers’ purchase decisions.
Even Google encourages businesses to invite their clients to leave reviews:
You can also find instructions on how to share a link to leave reviews and where to include it:
Google wants to convey that review requests are highly important. That’s what encourages customers to review your business. A well-written review request can significantly increase the number of published reviews and help you grow your online reputation much faster. It is one of the essential parts of an online reputation strategy.
If you don’t have time to send a personal review request to every customer, text message templates are a convenient way to save your time.
Plus, text messages have a 98% open rate. It is the highest percentage in all outreach forms.
To make the process easy and seamless, use Amazeful – a reputation management platform that automates your review requests. It allows you to do everything in one place: send review requests, collect all reviews in the dashboard, monitor and analyze your online reputation. If you’re worried about negative feedback, Amazeful sends it to you privately, so you can resolve it before it goes live.
Want to learn more about Amazeful? Check the pricing and features here.
Not sure how and what to ask in your review request? We got you covered. Use these 20 review request text examples to achieve the best results and higher review response.
Leave us a review
These templates are perfect to increase reviews on specific review sites that matter for your business.
“Hey, [customer name], thanks for being our customer! Would you please take a moment to share your experience with us? Just go here: {link to review website}. Thank you for your help!”
“Hi, [customer name], thanks for doing business with us! Would you kindly consider leaving us a review? {link to review website}. Appreciate your help!”
“Hi, [customer name]! How do you like your experience with us? Give us your feedback at: {link to review website}. Thank you!”
“Hi, [customer name]! Thanks for choosing us! How did we do today? Please leave us your honest review at: {link to review website}. It helps us get better!”
Rate us on Google
Google is the most popular search engine in the world. These templates will help you gather more reviews on Google and boost your SEO.
“Thanks for being our loyal customer! Your feedback is valuable for us, and we’d really appreciate it if you could take a few minutes to submit a Google review about your experience with [company name] {link to Google}.”
“It was great seeing you today, [customer name]! If we met your expectations, it would mean a lot for us if you could share your feedback. Click here [link to Google] to submit a Google review. Appreciate your help.”
“Hi, [customer name]! Thank you for choosing [company name]. It’s our priority to provide top-notch service to customers like you. We would appreciate it if you share your feedback with [company name]. Just go here: {link to review website}.
“Hi, [customer name]! Thank you for doing business with us. We really hope you enjoyed your experience with [company name], but we’d like to know for sure. Share your review about us on Google. Just go here: {link to review website}.”
Review a location
Send these templates after a customer visits your store or clinic. You can use it to thank your customers for a visit while also asking them to leave a review.
“Hello, [customer name]! Thanks for your recent visit to our store. If we provided top-notch service for you today, kindly take a few seconds to leave us a review {link to review website}. See you next time!”
“Thanks for your visit to [company name]! How did we do today? To help us, please take a moment to leave your review. Click here {link to review website} to share your feedback. Thank you!”
“Thank you for your recent visit to [company name]. We hope you loved it! Would you consider posting an online review? This helps us to continue providing great service. You can click this link to share your feedback {link to review website}. Appreciate your help!”
“Hello, [customer name]! We were happy to see you today in [company name]. Reviews help others to learn about us. Would you mind to take a few minutes to leave us a review? Please use this link to share your experience with our company {link to review website}. Thank you for your time!”
Review a product
To attract more product reviews and improve online presence, use these feedback request messages:
“Thank you for your purchase! If you’re happy with your shopping experience, please share it with others. Your feedback helps us to provide the best service possible. To leave a review, click on this link {link to review website}. Thank you for your support!”
“Hope your recent purchase with [company name] was successful. We would appreciate it if you leave your thoughts about your recent experience with us. Just click on this link, and it will direct you to the review site {link to review website}. Thank you for your help!”
“Dear [customer name]! We are happy you chose [product name] from us. We are working hard to make our products the best quality possible. We would love to hear your valuable feedback about your purchase. Please click on this link {link to review website} to leave your review.”
“Hi, [customer name]! Thank you for your purchase in our online store! If you’re happy with your [product name] please take a minute to review it here {link to review website}. Thank you for your help and support!”
“Hey, [customer name]! Thanks for your recent purchase. If you don’t mind taking one minute to share your thoughts with others, it would be a big help. Click here to leave your review: {link to review website}.”
Facebook reviews
Facebook continues to be one of the most popular social media platforms. People use it to communicate with friends, but also businesses use it to show advertising and communicate with customers. One of the most popular features that a Facebook Business page offers is the option to showcase customer reviews. Plenty of fresh and positive reviews on Facebook is a great tool to grow your online reputation and attract more prospects. Use the following review requests examples to collect more Facebook reviews:
“Hi [customer name]! Thank you for choosing our company. We hope you had a great experience with us! Would you mind reviewing us on our Facebook business page? Here is a link {link}. Your feedback is valuable for us because it helps us to improve our products and services.”
“We enjoyed having you as our client, [customer name]! Please take a moment to share your feedback on our Facebook page. Just click here to leave a review {link}. Thank you.”
“Hi, [customer name]! Were you satisfied with your purchase in [company name]? If so, please consider sharing your review with others. Please use this link to review our business on Facebook: {link}.”
“Thanks for shopping with us, [customer name]! Did you enjoy your visit? If you liked it, please leave us your honest review on our Facebook page: {link}. See you next time!”
Experiment with different review requests
There are no standards about how to ask for a review correctly. Use examples from this article and check what’s working the best for your business.
The most important thing is to ask for customers’ feedback and work on your online reputation. It is the right way to grow your business and attract new customers.
Make this process effortless with Amazeful reputation management platform. Automation on the platform allows you to collect online reviews faster and save your time for other business processes. Check the details here.
Customer acquisition might not be the easiest task, but it’s something your business needs to thrive. Clients are the basis of any business, giving you revenue and brand awareness. Even if you build up a loyal customer base, new customers are key to scaling the business for the long term. You can’t always depend on repeat customers because they can move away or do less spending one day.
Whether you’re a new business or have been working for years, the following tips might be helpful to get more customers and increase sales. Let’s dive into the details.
Build a mobile-friendly website
Bringing new customers starts with building your visibility online. A mobile-friendly site is the foundation of your online visibility.
What does mobile-friendly actually mean?
It means displaying a different ‘version’ of your website to visitors viewing your site from mobile in order to give them a better experience. It’s known that 70% of the whole web is on mobile-first indexing. In terms of SEO, it means that Google indexes the mobile version of your site instead of the desktop one.
So if your site isn’t mobile-friendly, it won’t see high rankings.
Google My Business is a free online business listing. Claiming your Google My Business profile means you’ll show up in Google maps and Google search results. Google is the most used search engine globally, and nearly half of searches are for local businesses.
Why does it matter?
The more complete your business listing is, the higher you will rank in relevant search results. Businesses that claim a Google My Business profile typically receive more clicks and are more likely to attract new customers to their physical location. Besides, Google listing ensures your clients see the correct information about your business when searching for you.
Collect more reviews
It’s already proven that customer reviews win attention and new clients. Statistics show that the greater part of customers use reviews to determine what products or services to purchase.
At the same time, many customers distrust businesses with ratings below four stars, and companies with higher average ratings are more likely to see traffic converted to sales.
Asking clients to leave a review can be a winning marketing strategy for your local business.
How to engage customers to leave a review?
Create an email sequence to follow up with customers and gather writeups about their experience
Engage with customers face-to-face and ask for a review in person
Write a short and eye-catching review request on your menu or list of services
If you’re looking for a more convenient and time-saving solution, try the reputation management platform. It helps you automate gaining customer reviews. Businesses that automate review requests can often double or triple the review volume.
Amazeful sends an automated email or SMS review request to your clients with a link to leave their feedback on review sites like Google, Facebook, Yelp, etc.
It’s not only an automation solution, but it also helps you deal with negative reviews, analyze your online reputation and improve customer experience.
A clear understanding of how to get reviews on Google is essential for any business’s success. It’s a perfect way to boost search engine optimization, attract new customers and build loyalty.
How do you get reviews on Google? Have you ever asked this question? For many businesses, it is a manual process. It takes time and requires patience. But there is an easier, faster, and automated way to getmore customer Google reviews.
This article will help you understand how to start asking for Google reviews painlessly and grow your online reputation.
We will discuss:
Why should you ask for Google reviews?
How to set up Google My Business to start asking for reviews?
How to ask customers for Google Reviews?
Why should you ask for Google reviews?
Google reviews greatly influence customer behavior. The majority of people read online reviews when they choose a service or a product. The first place they go is Google. If most of your reviews are positive, then more potential clients are likely to choose your business. For this reason, most business owners want to know how to increase google reviews.
Google ranks businesses with fresh and qualified reviews higher in local search. It gives your business credibility and engages more customers.
Reviews help you understand which areas of your business work well and which need improvement. Not all reviews are fair, but some of them can provide you with valuable information on how to improve your customer experience. Besides, with the Google review management solution, you can easily manage negative feedback and deal with it before it is published on review sites.
How to set up Google My Business to start asking for reviews?
To start receiving more Google business reviews, you need to set up a Google My Business account. It lets you show up in search results when people are looking for your company online.
Follow these steps to create and claim your account:
Provide the basic information about your business (business name, address, website, phone number, etc.).
Request to claim your business. You can do this by locating your Business profile on Google Maps or Google search and requesting to claim it.
Provide information that Google will ask to verify ownership of the business.
How to ask customers for Google Reviews?
How to request a google review? A question that worries any business owner. You can find dozens of online articles that tell you how to ask for reviews manually and when and how to ask for customer feedback. All these methods are worth trying, but they don’t guarantee you a regular flow of fresh reviews and take time. When you use Amazeful – agoogle review management software, you spend your time more effectively and get more positive reviews using an automation solution.
How to ask for a google review with Amazeful?
Your customer will be sent an automated email or SMS to review your business. It is a perfect automation solution to get more reviews posted online, increasing your visibility and attracting more clients. If a customer overlooks your review request, he will be sent a review reminder for a greater conversion rate.
Why does your business need a Google reputation management platform?
1. To save your time
As a business owner, the last thing you have time for is managing review sites and asking for customer feedback. You can hire a person who will do this work for you, but having agoogle review automation will be cheaper and much more effective for your online reputation.
2. To improve your online reputation on Google
People make decisions about purchases fast – only with one Google search. If your reviews are positive, you’ve likely to attract a new client. If most of them are negative or you have only a few reviews posted on Google, your potential client will move on to your competitor. With Amazeful, you can easily manage your negative reviews. Once you receive a negative review, it will be sent to you privately, and you can find the solution for the client’s problem offline. This way, your negative reviews won’t be posted online, ensuring a greater online reputation on Google.
3. To get more reviews posted on Google
With the GMB reviews management solution, you won’t be asking ‘ How to get more Google reviews?’. Once a new client appears in your customer list, he will be sent a review request to share his experience with your business. This way, you will cover all your existing customers, and new reviews will be automatically posted on Google. The more reviews you have posted, the better for your business. You rank higher on Google, get more clients, and your business grows.
4. To make the process convenient for your client
It is essential to make the process of review requests convenient for your client. If the process is hard, long, and requires hundreds of steps, you probably won’t receive a new google my business review. Amazeful makes this process as simple as possible. A few clicks and you get a new review posted on Google.
Before the digital era, people asked friends and family if they could recommend a trusted real estate agent. Today the opinion of others is still important, but now customers go online to find a person who will sell them a dream house. Searchers visit real estate review sites and decide what realtor will be the perfect match for them based on ratings and reviews.
Purchasing a house or an apartment is one of the biggest financial decisions in people’s life. For this reason, your prospects want to be sure that your real estate business is trustworthy and you have experience selling many properties.
How to become a credible real estate agent and the #1 in your area? Read this article to know.
Step №1 Register on the review sites
Now more than ever, it’s important to get Google reviews. The first thing your prospects will do is go to Google and search for a real estate agent. To ensure potential clients can find you, go to Google My Business and register a free business profile. It allows you to show up on search results, and your existing clients will be able to review your business on Google.
Sites like Google or Yelp are an absolute must but don’t forget about niche-specific sites that highly-qualified prospects visit too. For example, you can register your account on Zillow – a specifically designed platform for real estate. Your customers can rate you as an agent and share their reviews.
Step №2 Start asking your existing clients for reviews.
Once your profiles on review sites are ready – start asking your clients for reviews! Online reviews are the main ingredient for your business growth.
The more positive reviews you get, the more likely prospects will choose you as their agent.
Reviews increase trust and credibility. It means that you will get more leads that can convert into customers.
You will rank higher and more people will find you. Google rewards businesses that have frequent and positive reviews.
How to ask for reviews?
Let’s start with the classical ways:
Ask in person after the closed deal
Create ‘leave a review’ cards
Send emails with review requests to your clients
Send message review requests to your clients
Ask for reviews on your social media accounts
These ways work well, but they can be time and energy-consuming for you.
An alternative and more convenient way is a reputation management platform. With Amazeful, you can automate review requests and generate more online reviews.
What are the main advantages?
You save your time. Amazeful sends automated review requests (via email or message) to your customers and review reminders to increase the conversion rate.
It connects with any review website that matters for you, such as Google, Yelp, Zillow, Realtor.com, and more.
You will get more positive reviews posted. It will increase conversions and engage more prospects.
Google confirms that responding to reviews improves your local SEO. When you respond to customers’ reviews frequently and quickly, it guarantees a better ranking.
Amazeful has a great feature that notifies you every time a new review comes in. It lets you respond to every review instantly, which is good for local SEO.
Besides, a fast response to the review is a reliable indicator of excellent customer service. Google says that businesses that respond to reviews are 1.7 more trustworthy than those that don’t.
Review responses make a good impression on everyone who reads it. Don’t ignore this step if you want to become an established real estate agent in your area.
Step №4 Manage negative reviews.
It’s essential to reply to both positive and negative reviews. A recent survey shows that 33% of customers who left a negative review turned it positive after getting a response. And 34% simply deleted negative reviews.
So, if a negative review is already published – don’t ignore it and try to solve customer complaints. Amazeful can help you to prevent more negative reviews posted online. Our system captures and sends negative reviews to you privately, so you can deal with them offline before they’re published on review sites.
Remember that negative reviews can benefit your business a lot. With the help of negative feedback, you learn how to improve your business and provide a better customer experience.
Final Thoughts
There are many marketing tools that real estate businesses may need, but if you don’t have a review marketing strategy – you don’t cover a large customer market.
The tactics we discussed in this article will help you grow your online reputation and become a trustworthy business.
Start getting positive reviews with Amazeful and show the world that you have plenty of satisfied customers!
A white label marketing platform is a perfect way to expand your company’s offerings without hiring people and additional training. Besides, you will save your time and get more satisfied clients. Amazeful may provide professional reputation management services to customers on your behalf.
As an agency, offering reputation management services for your clients can rank them higher in search results, improve online presence and drive more revenue. In fact, any B2B company that wants to help their clients manage online reputation can partner with a white label solutionand resell reputation management services.
What are white-label online reputation services?
It is the process of hiring a company that handles online reputation management for your clients, but the work is branded as your own (with your logo, domain, and software name). You get professional software that you can resell to your own clients.
Why does your business needwhite-label reputation management?
It saves your time and lets you provide qualified online reputation services for your clients. Your customers’ business grows as well as your own business. Your company probably has strong expertise in particular niches. Instead of becoming a professional in a new field, you can cooperate with a white label reputation management platform like Amazeful.
What are the main advantages of a white-label solution?
Provide a 5-star reputation for your clients
Online reviews have a strong influence on customer decisions and help your clients build a 5-star reputation. Your clients probably don’t have enough time, technology, and knowledge to do qualified reputation management. You can leverage white-label reputation management and help your customers grow their business with 5-star reviews.
Promote your brand
With theAmazeful White label,you get an all-in-one solution for reputation management and promote services at your own branding. You can customize everything from domain name to logo and favicon. It lets you promote your brand and your own reputation management platform.
Make your own pricing
With your own branding, you can build up your own pricing and make it profitable for your company to provide reputation management services. We charge you, and you charge clients the amount you want.
Why is Amazeful different from other white-label solutions?
Powerful admin dashboard
You will manage all your clients from a completely white-labeled and powerful admin dashboard. The dashboard gives you all information you need to monitor, manage and analyze each client’s performance. An easy-to-use interface lets you switch between customers and keep track of their processes.
Automatedwhite-label surveys
Amazeful provides an automated solution for review generation. The platform connects to your client’s CRM system and surveys each customer, ensuring more reviews. Email and SMS review invitations are a proven way to generate clients’ feedback. Customers will often forget to leave a review – in this case, review reminders help to drive more reviews than ever.
Implement your custom scripts
Customize the platform with your own scripts, such as live chat. With white label chat software, you can provide excellent customer support for your clients directly from inside the platform.
Get advanced reporting
With in-depth reporting, you can check and analyze how your clients are doing. With the detailed reports we provide, your clients can analyze their online reputation and understand how to improve their business and customer experience.
Multistage review campaigns
To ensure a higher number of reviews, we created a multistage funnel that lets your clients build a solid online reputation. If a client didn’t leave a review after the initial invitation, he might be sent a follow-up invitation and a final invitation in a few days. Reviews can be published on any review site or social media that matters for your clients, including niche-specific sites.
Negative reviews managing
Your clients are protected from publishing negative reviews online. We provide a technology that captures all negative reviews and sends them to your customers privately. This feature is highly effective in building a positive online reputation because negative feedback can easily ruin it.
Conclusion
Reputation matters to any business today. Having awhite-label referralsplatform can benefit B2B businesses serving their clients of any size and from any industry. It might be your strength that distinguishes you from competitors and gives you a massive advantage in the market. Become a partner with Amazeful today and provide world-class reputation management to your clients: https://amazeful.com/partners/.
